Sarah Massey was overwhelmed with emotion when Chick-fil-A sent her a personalized painting of her late dog, Mollie, along with other thoughtful gifts.
When Sarah Massey found out she had to say goodbye to her best friend of 12 years, her beloved dog Mollie, she wanted to give her one last special treat. She decided to get Mollie her favorite meal: Chick-fil-A nuggets. But what she did not expect was the kindness and thoughtfulness that would be shown to her by the fast-food chain. On January 26, Massey posted a video on Instagram of herself in tears “trying to give” Mollie “the best last day possible.” In the clip, she shared how she went to Chick-fil-A to get her 14-year-old dog some nuggets “because they’re her favorite and it’s the only thing that she’ll actually eat right now.” Massey ordered 30 chicken nuggets with no sauce and explained to the person ringing her up that they were for her dog. When she got to the window to pay, they said they “took care of it” and did not charge her.
Massey thanked Chick-fil-A and tagged them in her video. Mollie was put down the following day, January 27. Days later, Massey received a message from Chick-fil-A to keep an eye out on both her inbox and mailbox. Weeks had gone by when Massey received a package from Chick-fil-A that would bring her to tears: a personalized painting of Mollie.
Inside the box was a T-shirt, socks, a gift card and a little cow. The letter accompanying the package read: “We’re so sorry for your loss, and we are honored to have been a part of Mollie’s life. We hope this painting of her brings you comfort.” Massey was overwhelmed with emotion and posted a video of herself showing off the gift she received and sharing her gratitude for such a kind gesture.
Massey adopted Mollie in 2010 when she was a freshman at college. Mollie was a blue heeler greyhound mix and about 1 1/2-year-old when she found her forever home. Massey and her husband also have two other pets, a Labrador mix named Brooklyn and an orange tabby cat, Mookie. To remember Mollie, they will create an area in their living room where they will place her ashes, paw print and the Chick-fil-A drawing where they will “see her all the time.”
The Chick-fil-A drawing will hold a special place in Massey’s heart, she says. She never expected anything like this, and the kindness and thoughtfulness shown to her by the fast-food chain will never be forgotten. As Massey transitions into life without her beloved Mollie, she will cherish the drawing and the memories of the time she shared with her best friend.