Delivery drivers sensed something was wrong with customer and called for a wellness check — and she's thankful

Reddit user u/ARandomNiceKaren shared a story that started with a personal accident and ended with a reminder that people still pay attention. In a post titled "I Had A Wellness Check Called On Me And I Couldn't Be Happier," she described how two mattress delivery workers took action after noticing she might be in trouble. The post has since garnered around 20,000 upvotes and 250 comments.

She explained that she and her husband had picked out a new mattress. That night, she got drunk, and while trying to take off a pair of tight jeans, she fell and hit her face on a dresser. She ended up with bruised knees, elbows, and a black eye. "100% my fault and I am appropriately ashamed (side note: seeking alcohol addiction treatment)," she wrote. The mattress was delivered on Monday by two men she described as well-mannered and respectful, both likely in their late twenties or thirties. Before leaving, they asked her several times if she was okay.

A few days later, a sheriff and a social worker arrived at her door. They told her someone had requested a wellness check. After speaking with her and her husband, they confirmed everything was fine and left. She believes it was the delivery drivers who called. "Those delivery guys were under no legal obligation to do sh**. They didn’t have to report it. They didn’t have to do anything. They CHOSE to," she wrote. "If I were genuinely a battered woman, and not just some stupid drunk lady, I would be immensely gratified to know that there were people out there concerned about me. This is a human Win for today," she added.

The post resonated with a lot of readers, and many shared similar situations in the comments. u/ARandomNiceKaren wrote, "It's just a really nice and human thing to notice. Makes me feel better about the whole human experience, despite recent developments." u/trucrimejunkie shared, "I had coworkers do the same for me once when starting a new job, and I had to embarrassingly admit that no, my boyfriend was not abusing me… I had just gotten chin and under eye filler." u/Alh840001 said, "Congrats for bumping into and recognizing good humans! And good luck with your addiction treatment." u/sketchyemail added, "My husband works for a moving company and they do all kinds of training like this, DV, or human trafficking etc. They really empower those who pack or deliver items to always report. It's better to send someone and be wrong than not send anyone."

Her story, though unexpected, aligns with real-world findings and how community support impacts people. A 2023 study published in Nature Mental Health analyzed responses from over 69,000 participants who completed mental health surveys between May and July 2020. Researchers observed that those who had any form of social support were less likely to report depression than those without it. While all forms of support were beneficial, emotional support and positive social interactions offered stronger protection than practical assistance alone. They also found that the more types of support a person had, the lower their risk of depression.