Woman shares she was overcharged $337 on water bill, educates people on how she got her money back

Many individuals often struggle with paying for their utilities on time. Even though it can be tough to keep track of all the payments, it is vital to life. That being said, it is best to be vigilant about payments because errors can happen, especially because they bill so many people. Nicole Thramer, based in Texas - who goes by @tramewreck on TikTok - recently shared a very useful video about being overcharged a shocking $337 on her water bill. The informative video has gained 1.2M views and 136.1K likes on the platform, with over 1749 comments. She writes in the caption, "PSA: If you're living in Texas and paying an absurd amount of money for water usage‼️ Glad I called this time and didn't just pay it like last time."

Nicole starts by saying, "Okay, PSA, if you guys are living in Texas right now and you're going broke paying for your water usage every month." She then talks about how she was charged $426 on her latest bill. It was a drastic increase compared to $250 a month before and $90 the month before that. When she received the $250 bill, she thought her household was using too much water and decided to reduce usage. They chose to water their grass on a single day of the week instead of four days. Despite such a significant reduction, the bill only continued to increase from $90 to $250 to $426.

Realizing something is wrong, Nicole calls the concerned authorities and tells them about the problem. The man who picked up the call wasn't overly helpful but suggested that she could put in a request to get it checked. In case that didn't work, Nicole could contact her rental company. The man put in a request and she also contacted her rental company, who informed her that there was something wrong with the amount charged. Soon, she received an email from the authorities explaining that there was a mistake and agreed to return $337.

She concludes her video by saying, "So just throwing it out there, if you've got charged an astronomical amount for water this last month, and you think it's a little fishy, go ahead and give them a call." Seeing the video, many individuals in the comments section revealed this was a common phenomenon. @jocjenkins commented, "We received a $600 water bill one time. I made the city come to my house and read me the meter compared to what they had. It went down to $80." @feya713, a former water company employee from Texas, clarified: "I work for a water company in Texas and you CAN have them evaluate your previous high bills. Ask for the meter reads for the past four months." Many users clarified that she should have also gotten them to look at the $250 bill. @sarrediscovered commented, "I'm guessing they did the same for the $250 bill. You should have that one looked at."