Woman reveals how an Amazon driver gave her life-saving advice about her 'unsafe' home

Editor's note: This article was originally published on October 13, 2021. It has since been updated.

An Amazon delivery driver has become a social media favorite after a TikTok user shared how she gave her potentially life-saving advice while dropping off a package. In 2021, Jessica Huseman — who is known as @_jesshopehuse on TikTok — posted a doorbell video of the Amazon Flex employee walking up to her front stoop with a package. As she neared the house, the driver, Kelsey, first greeted the residents before pointing out a detail that in addition to being an inconvenience for delivery drivers, could also prove dangerous in the case of emergencies.

"Hello Jennifer, I hope your Monday is going well. You have no markers on your house that say what number you are, and that [makes it] hard to find your house, my dude, and it's unsafe, honestly," Kelsey, who is from Texas, said in a singsong voice. She then highlighted one scenario where the lack of markers could prove dangerous for residents. "What if you needed medical assistance and the paramedics didn't know your town well? Come on man," she said, before adding: "Have a great day." Captioning the video, which has been viewed over 4.8 million times, Jessica admitted that she has taken Kelsey's warning to heart. 

"We just moved in and this happened today... she's not wrong though. Guess I need to get some house numbers," she wrote. Other TikTok users flooded the video's comments section with praise for Kelsey and examples of being in situations like the one she warned off. "My mom just had her house painted and didn't have the numbers up yet," wrote Emmy Kilby. "The police had the wrong house and banged on her windows with guns drawn thinking they had the right house... They were supposed to be two doors down. She put them up so fast. Was so scary. The GPS said a different house was hers. She learned her lesson lol."

"I personally know the delivery driver, and she is an incredibly awesome and caring person. She's the best truly! Her advice comes from the heart," commented Luis Fernando Aranda. Another user named Allison also vouched for Kelsey. "Wait, I'm screaming. I know her. She's literally the best and made me feel so safe before I transferred schools," they wrote. "LOL she dropped some knowledge, the package, and a tune. Respectable," commented another TikToker. "She seems like a cool person. But she is 100% right. When I do DoorDash, I hate it with a passion when houses don't have numbers," wrote yet another.

In her follow-up videos, Jessica explained that the package had been for the previous owner of the house — whose name is Jennifer — and that they had just moved into the home a few weeks prior. She added that she was unaware they didn't have any visible house numbers and that they have since purchased mailbox stickers and house numbers for her new home. After the video, Kelsey started her own TikTok account under the handle @queenofconsent, where she shared why she takes crisis management seriously.

"I used to work in ResLife and student affairs, so crisis management and prevention education is essential and literally a part of my soul," she says in one video. "Anytime I do go out and deliver packages or make any deliveries if I see something, I say something. Because that's how bystander intervention works. But keep in mind that prevention is about more than that. It's about reminding each other that we're enough and being there for one another."