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Woman refused to take a 'no' from Apple store as they refused to replace her defective AirPods

She stood up for herself when no one at the store took her seriously and was determined to get her money's worth.

Woman refused to take a 'no' from Apple store as they refused to replace her defective AirPods
Cover Image Source: TikTok | @sophie_ogle

When no one around you takes you seriously, it becomes extremely important to stand up for yourself. Sophie—who goes by @sophie_ogle on TikTok—recently tried to get her defective AirPods replaced at the Apple store. She posted the video from Grand Central Terminal in New York. The video has received 613k views and 600 comments since it was posted last week. “One thing about me is if you can’t tell by my aesthetic and my demeanor, I’ve never been told no in my f*cking life,” Sophie said. “So with that being said, I just got done spending 3 hours at the Apple Store because Apple sold me a pair of faulty AirPods.

Image Source: TikTok | @sophie_ogle
Image Source: TikTok | @sophie_ogle

“It was determined by the diagnostic test that the AirPods were having a manufacturing issue and that it was not user error,” she further added. “And they were like, but, just kidding, we can’t replace them. I told the guy you’re really cool, this is nothing personal. But at this point in where we’re at, I’m going to start getting louder and f*cking loud—until the point where I’m literally screaming—until I get what I want."

Image Source: TikTok | @sophie_ogle
Image Source: TikTok | @sophie_ogle

"Which is either a new pair of AirPods or for mine to get fixed. Plain and simple. I didn’t feel like anyone was taking me seriously. But anyway. So my new AirPods come in 3 days,” she added.

TikTok users completely agreed with the woman and admired her persistence. @chicadelapartmento512 was clearly inspired by the woman and said, "I want to be like you my girl. I’m too scared to even ask for stuff bc of my fear of no." To this, Sophie replied, "Me too I won’t even tell my nail lady if I don’t like my nails but I’m trying to be more forward and get what I want especially if I paid for it now!" @.mk7 wrote, "This is true, like 1000%. They have a manufacturer defect and I had mine repaired. Usually would’ve been more expensive, but it was $29."

Image Source: TikTok | @threepercentchipsahoy
Image Source: TikTok | @threepercentchipsahoy

Many people agreed to how Sophie reacted to the situation and they were also proud of her for asking for what she wanted. In another story about standing up for what is right, a teenager had a fitting response to people who make individualistic remarks about others for their choices. In the video posted by @waltermasterson, a reporter can be seen asking a group of teenagers, "Who here has an iPhone?" One of them says, "You got us. We have iPhones. The radical left loses again." After which, a girl begins to speak, "I totally get that. You're trying to make people feel bad about their individual actions. And I do think that there is a lot of individual responsibility with climate change."


She added, "But what we need to be focusing on is empowering individuals to mobilize communities and enact systematic reform and policies. Whatever individual action empowers you to feel more sustainable and help the Earth, that's amazing. Do that. Don't put too much pressure on yourself and use that to form empowered communities that are going to enact sustainable and empowering legislation and policy that we need currently," she continued."

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