Woman orders lettuce wrap but can't believe her eyes when she finally receives her meal

Have you ever accidentally placed a wrong order at a restaurant and then realized that they messed it up more than you did? Well, something very similar happened to Caitlin Farrand - who goes on TikTok by @cathingupwithcaitlin - when she visited a Shake Shack. The incident came to light when she posted the video, which became viral in no time, garnering over 1 million views on the platform.

The video starts with an overlay text that says, "POV: You order a 'Lettuce Wrap' instead of a bun at Shake Shack and they give you this." She is having a meal at a local Las Vegas Shake Shack, where she accidentally places the wrong order. Instead of ordering a bun, she ended up ordering a lettuce wrap. What she did not anticipate was the humungous amount of lettuce it came with. Her caption reads, "Did they think a rabbit came in and placed this order? Shake Shack, please explain," gave more insight into what probably happened. 

In the video, after her initial shock passes, she giggles and takes a big bite into the lettuce wrap. She then proceeds to show the camera just how much lettuce there is in this wrap. Shake Shacks have always been famous for their "Never frozen, 100% Angus beef." Ever since they added its Veggie Shack menu in 2018, it has become a popular choice for many gluten-free consumers. Their official website also calls their "lettuce wrap" a substitution for bread as a gluten-free dietary option.

However, in Farrand's defense, the confusion lies in the surplus and overwhelming amount of lettuce used for her order. Many viewers in the comments found her wrap comical, while others questioned the significant amount of lettuce. Viewer @coffeewithval said, "Dying. Our shake shack gave us the tiniest piece of lettuce once it barely held the patty. Would've preferred this." Another user, @dove_grey, said, "Why is it always this or one singular piece of lettuce there's no between."

In another such story, a couple talks about their experience, where the barista massively misunderstood the request and did something outright weird and hilarious. They visited a restaurant and ordered something but received it in a completely different form than they had imagined. Not wrong, just completely different and hilariously so. They placed an order for a sandwich with instructions to have it cut in half, but the half it was cut in was too funny! In a post shared by u/natasbby, she elaborated on her experience when she asked the barista to do a simple task. What he did do, however, left her in chuckles.

The woman titled the post: "Latest Starbucks Run." She had asked the barista to cut her sandwich in half since she and her husband wanted to split it. While she expected two almost similar pieces of sandwich to reach her, she received a rather oblong piece of sandwich. That's when she realized the barista cut it vertically instead of the standard horizontal cut. This executive decision of the barista made for a funny-looking sandwich. This story just goes to show that sometimes, work staff at eateries are just funny!

Editor's note: This article was originally published on October 6, 2023. It has since been updated.