Tesla Cybertruck owner says touchscreen stopped working after car wash: 'You're driving this blind'

Most new car owners anticipate smooth rides during the initial months of ownership, especially if they pick out a premium vehicle like Tesla's latest Cybertruck. However, all ownership experiences are not always very smooth. A man on TikTok, who goes by @captian.ad, shared a video where he showcased how his new Cybertruck had stopped working after a trip to the car wash. The clip has gained 3.7 million views and 10.1K comments on the social media platform. He starts the video by stating, "Cybertruck does not work anymore. I'm about two and a half months in and 3400 miles. And it's not working right now."

The owner then proceeds to demonstrate the problem with his car by stepping into it and pointing out to viewers how the screen is not turning on. According to the manual that came with the car, a simple fix for this problem is to reset the screen by holding down two buttons on the steering wheel for 30 seconds. "But listen to the noise this thing makes when I hold on to it," the man states as he holds down the buttons. After some time, viewers can hear a weird popping sound, accompanied by the AC in the car going off. The man continues to hold down the buttons, and we hear more noise coming from the windshield area. 

Unfortunately, the fix that the manual provides did not work and the main screen in the Cybertruck remains off. The owner reveals that all he did differently that day is that he took the car to the beach and then to the car wash to get all the sand out of it. But he still notices a few spots of sand in the truck bed, so he hoses it off before pulling the truck into his garage. The man continues to sit in the car, waiting to see if the Tesla logo shows up on the screen, but nothing happens. Everything else in the car, such as the windshield wiper and AC, appears to be working properly. 

If the brake is pressed, the car looks like it is turned on and ready to drive, but the owner comments, "But what good is driving it if you don't know your speed, your rearview mirror, any info. You're driving this thing blind." He hopes that the problem will go away on its own and shares that he has put in a service ticket to get it fixed in case it doesn't. The man reveals how there has been a recall of the Cybertruck, with another owner having the pedal cover of the accelerator come off, which makes it jammed to the floor. This makes it difficult for them to drive the vehicle because it is always at full throttle. 

The Cybertruck owner ends the video by pointing out that his vehicle did have charge in it, but that he is going to plug it in "just in case." Viewers were surprised to see such issues popping up in such a premium product and shared their thoughts in the comments section. @sealclubber99 said, "There is a 1999 Toyota Corolla out there that will outlive every single cyber truck on the road." @mixed.my.medicine hilariously suggested, "Hold the buttons down for 2 minutes. It doesn't do anything, but it gives you time to contemplate your life decisions." Another individual, @jason_pows57, commented, "If you hold them down for 1 minute, you can clearly hear it say 'Buy a Toyota.'"

You can follow the man (@captian.ad) on his TikTok page to know more about the Cybertruck ownership experience.