A woman discusses her reasons for refusing to tip servers 20%, highlighting the grim reality of the service industry.
Picking the right amount to tip the server at a restaurant has been an issue that continues to be debated. People are very divided when it comes to the topic of tipping, as many seem to insist that the servers are not really doing anything that warrants a tip. Jenna B, who goes by @jenna_michal on TikTok, shared a video where she discussed her stance on the matter, being a server herself. The video has got 12K likes and 683 comments. In the caption, she writes, "It's at the point where if I actually have a good server, I'm tipping them like 30 to 40% because I'm so thrilled to actually see someone doing a good job."
The video begins and we see a text overlay reading, "Serving is not hard." Jenna kicks off the video by stating how she did not want to give servers a 20% tip anymore. She explains, "I can't because you guys don't deserve it." The woman revealed how she was a server and pointed out how many others working at the same job simply did not deserve a 20% tip. She reveals how every time she went out to eat, she ran into many problems with servers. Jenna highlighted how some servers took 20 minutes to get her condiments, or she would have to ask someone else to get them.
She continues, "They don't ask for one check or separate, and they just bring one, then they split the checks for us and it's all messed up." The woman is evidently frustrated that these occurrences are becoming more common at restaurants. Jenna candidly talked about how serving was an easy job with occasional periods of difficulty. But, she pointed out how most of a server's job was to bring people their food and refill their drinks on time, which was not a very difficult job to do.
If servers were not able to do such simple tasks and messed it up, Jenna was not willing to tip them 20%. She clarifies, "If you sucked, and I had to ask two times for a refill, and I had to get up and ask one of your coworkers because you couldn't go grab barbecue sauce, I'm not tipping you 20%." The woman stated how she used to religiously tip servers 20% or more at times, but now, she refuses to tip for poor service. Jenna highlighted how she worked hard to get a good tip and how it upset her when she went to other places as a customer and saw servers slacking off at their job while expecting a tip.
She concluded the video by apologizing for her stance but said that she refused to validate such behavior. A large section of her audience agreed with her viewpoint. @chasitykai977 shared, "I'm a server and I always get horrible service when I go out. But when I do get good service, I overtip like crazy." Another individual, @theethroat, expressed, "Former server here and totally agree! You sign on the job KNOWING you're gambling on tips. It's an ENTRY level position. They need to get real." @_hold_up said, "Keep my Pepsi refilled without me having to ask and I tip more than 20%."
However, some believed that most days are hard for servers and tipping them gives them the much-needed relief. A user wrote: "The job may not be hard, but life sure is. Tip that 20 percent, and try to be a little more understanding." @erinjewel97 added: "I think a big issue is understaffing lol. It’s not their fault if they have a ton of tables and no people to help?"