The customer reported to the manager in hopes of getting some clarity on the situation

The modern dining landscape has reached a point where tipping feels less like a reward for good service and more like an inescapable financial obligation. Customers are often asked to leave gratuity at self-service kiosks, airport grab-and-go counters, and even while buying something online. While these are annoying enough, a recent incident with a customer (u/galavantinggoblin) proves that the tipping culture has officially crossed the line. Despite giving a $6 tip on a takeaway order, this customer received a call from the restaurant asking for another tip. The post, shared on June 10, has received over 1,000 upvotes on Reddit.
Well, the entire ordeal began when this customer, who had $45 credits across two cards, decided to redeem them for dinner. They placed a takeaway order and arrived at the spot to collect it. The customer paid the bill using their two cards. They paid $20 from the first card, which didn't include a tip, and $51.76 from their other card, with a $6 tip. They did acknowledge that it wasn't much, but it made sense since it was just a takeaway order. Naturally, thinking that they had tipped, they went ahead with their meal.

However, two hours later, the restaurant called the customer to ask whether they wanted to leave a tip. They said yes and informed the restaurant about a $6 tip. "They (restaurant representative) said ok we’ll update that to $26. I said no, I tipped on my other charge, and that the $20 should remain blank," the customer wrote, recalling their interaction. To this, surprisingly, the restaurant asked, "So you aren't tipping?" Confused, the customer once again explained they had decided to tip only one card payment and hung up the call. "...to me it seemed like they were calling me because they thought I didn’t tip and should have, which is actually insane. Later, the customer reported to the manager in hopes of getting some clarity on the situation. Moreover, they said they would also leave a review after the manager responds.

People, especially Americans, face a lot of such weird tipping encounters. In fact, a survey by Wallet Hub found that about 2 out of 5 Americans think the country should officially ban tipping. Similarly, 81% of people think that the tipping norms have gone overboard. Interestingly, to combat the terrible social pressure, 1 in 5 people are tipping less when presented with a suggestion screen.


Meanwhile, reacting to the Reddit story, u/nomad_88_ commented, "Yep. If you ask for a tip at all, then you definitely don't get one. The fact that they called you up to try and get more free money out of you means they'd lose my business forever. You don't phone anyone up, trying to get more tips from them, and then say they'll charge more. What someone left when they paid is what they intended." Similarly, u/amplith wrote, "To call a customer at their house and ask them about a practice that is optional is reason enough to post reviews and put them on blast explaining this very situation. What a colossal blunder."
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