Durst's dedication, compassion, and expertise saved the patient's life

When one thinks of life-saving treatments, surgeons, oncologists, and ER physicians come to mind. But sometimes, a single observation from people working behind the scenes can save a life. Jacob Durst (@mribear77), a radiologist from Baltimore, shared a wholesome letter sent by a patient days after he did their MRI scan. The patient thanked Durst for his expertise and attention, as well as his "dedication and compassion." Durst shared the post on May 25, 2026, and it has received 943 likes and 11 comments.
As per the letter, when Durst was doing the patient's regular scan, he noticed they had a serious subdural hematoma. His immediate advice was to get admitted to the hospital, which only someone with his expertise could have realized. A subdural hematoma is a bleeding near the brain that can be caused by a head injury. Some of the symptoms involve slurred speech and headaches. The symptoms can appear right after the injury or occur days or months later. The patient did not disclose if they had a recent head injury or not, but subdural hematomas can be life-threatening.
In the case of the patient, Durst's timely intervention helped save their life because the moment they were admitted, they had to undergo an emergency surgery. In fact, the radiologist had used his inside access to escalate his case to urgent care. In the letter, they also explained how their surgery went: "My care and treatment at GBMC was outstanding, and after 5 days, I was discharged and proceeded with a rapid recovery."

The patient admitted not having clear memories about the night they came to the hospital, but believed that Durst's medical care and attention were the reasons they were still alive. In addition to providing medical assistance, the patient also thanked Durst for calling to check in on them. They wrote, "You also called me a couple [of] days after I got home to check on my status, something I found amazing since it wasn't necessary." It showed Durst's empathy and devotion towards his patients. They ended the letter with, "I'm not sure I could ever thank you enough for everything you did for me. I was blessed to have you help me at that time of need," followed by a series of 'thank yous.'

Almost a decade ago, Geoffrey Hinton, the ex-vice president at Google, also known as the 'Godfather of AI,' said, "People should stop training as radiologists now." He predicted that AI would soon take over the jobs of certain medical personnel. Hinton also said, "If you work as a radiologist, you’re like the coyote that’s already over the edge of the cliff but hasn’t yet looked down." Contrary to his words, a study by the American College of Radiology revealed that the number of radiologists in the U.S. has grown significantly in recent years. They predicted that by 2055, there would be a 40% surge in the number of radiologists.
The reality is that there is a shortage of radiologists, according to Christoph Herpfer, a business administration professor at the University of Virginia's Darden School of Business. Even if AI did replace radiologists, it would lack the most basic requirement when working in the medical field, that is, the human touch. Durst, calling in to check on his patient, was proof of that.
People thanked Jacob Durst for doing what he does and being exceptional at it. @wilkenpsfdk wrote, "Well done, Jacob, letters like this are what keep you going even when days are hard." @ginasfsammy commented, "I could only pray all of the healthcare professionals I visit have a sliver of your compassion. This healed a part of me."
You can follow Jacob Durst (@mribear77) on Threads for more medical and lifestyle content.
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