Little boy sent theme park 'Alton towers' a letter, not expecting a reply. What they sent floored him

Sometimes a small act of kindness can bring big smiles. When a little boy wrote a letter to his favourite theme park, Alton Towers, the last thing he expected was a heartfelt reply and a surprise from the team. The letter posted by the kid's parent, u/Brilliant-Treat6127, on November 7, on the Reddit sub r/altontowers, has received several heartwarming responses from users.

u/Brilliant-Treat6127’s son, Charlie, had penned a letter to his favourite theme park, Alton Towers in the UK, expressing his love for the adventure park. In the letter, the kid shared his deep knowledge about the park and expressed his desire to pursue his career with their team in the future. While Charlie was expecting a simple thank-you note or maybe no response at all, the team wrote back a letter that touched hearts online. In a huge printed poster, one of the amusement park's team members, named Lew, expressed their gratitude for receiving the letter from Charlie. Addressing the kid, Lew acknowledged his deep understanding of the theme park and its history and recommended places to check out when he visits again.

However, that wasn't all. There was a lot more that came along with the letter. "We've popped some Alton Towers goodies into this parcel that will hopefully find pride of place in your collection," Lew shared. He also shared his admiration for Wicker Man and Nemesis Reborn while expressing his earlier fear of trying out big coasters as a kid. "I didn't get brave enough for big coasters until I was around 14, but you should give them a try! Just remember to hold on tight and close your eyes if it gets too scary!" they wrote. Wishing Charlie their best for his innate desire to join the team someday, they concluded, "If there's anything else we can help you with, please don't hesitate to reach out to us again!"

The response couldn't get sweeter than this. The team could have easily ignored Charlie's letter, but they didn't. And that's where a simple act of kindness finds purpose. A 2016 study by the University of Oxford found that small acts of kindness can cause a small but significant improvement in subjective well-being. According to Dr. Oliver Scott Curry from the Institute of Cognitive and Evolutionary Anthropology at the University of Oxford, random acts of kindness are a good way to make new friends and kick-start supportive social relationships. By choosing to pen a heartfelt response to a child's curious letter, the team sparked a new friendship and a profound bond with one of their dearest visitors to the theme park.

Soon after the post was shared by the parent, online users couldn't help but praise the team member for their efforts. u/Hix53 wrote, "It's lovely to see a response like that, rather than just a corporate "thanks for your letter" response." u/NoLimitcosplay commented, "Love this! Lew is an excellent team member." u/Difficult-Egg-5001 shared, "I wrote a letter to Lego when I was a kid, I got a huge (probably shoebox sized, but huge to a 9 year old) box of Lego goodies and a letter back. I'm 34 now, I still smile every time I remember. It's great when companies do things like this."

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