Instacart driver makes a heartbreaking plea after getting $25 tip for delivering 250 items
'I probably should have taken those as warnings...' she said.
Em (@emmmroses on TikTok), an Instacart driver, decided to deliver a large order that had been declined twice, but got just a $25 tip that she feels wasn't worth the effort she had put in to drop 250 items.
In her now-deleted video, Em said she accepted the order without realizing how big it was. However, later she regretted not refusing it like the previous delivery guys, who were possibly intimidated by it. "As soon as I accepted it, I got a message in the app instantly from the person who ordered it, and she was very grateful that I even picked it up," Em explained. Moving on, she shared that the other two Instacart drivers had initially accepted to deliver the order but then cancelled it at the very last minute. "I probably should have taken those as warnings," Em added. Interestingly, the customer had, in fact, told her that she would add more tips later because she couldn't change the listed amount on the app while the order was in progress. However, Em wasn't happy with the hike on her tip and realized it was nothing compared to the efforts she had put in. Since the customer lived on the second floor, Em had to go up and down the stairs 17 times to deliver all the goods. By the time she completed the delivery, her phone's battery had run out, so she had to go back to her car, charge it, and finally finish her duty.
"I go up to take the photo again. It dies again. At that point, I just start crying because all of this is for, like, $25, and by then, it's been, like, four hours," she added. Em concluded her video by saying that this awful experience taught her to be more careful while picking up orders. She further asked the customers to be more considerate while tipping delivery drivers. The 'tipping culture,' which has got the whole world talking, has become confusing for customers, who are unsure of when and how much to tip. In fact, Pew Research Center found that only about a third of people are confident about when they should tip and how much. For people who find tipping rules unclear, a report says 15-20% works well for larger orders. While 15% should be the minimum ideally, 20% can be given to those drivers who ensured delivery despite challenging situations. Meanwhile, reacting to her video, @trapatillo wrote, "Can we normalize using these apps for the things we forgot and not 1000 things (I'm only talking about those who can go to the store but choose not to)."
Another person on the platform, @zeedubs, commented, "There should be a cap on the amount of items you can order. I wouldn't go to the store myself and get 3 carts of stuff in 1 trip, how could I expect someone else to do it?" Similarly, @the_savory_sooner shared, "Dang, I felt bad getting items delivered during some snow, so I gave the girl $100, helped her unload, and now I text her when I put in an order."
You can follow Em (@emmmroses) on TikTok for lifestyle content.
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