'They started getting the parts together and told us they would put it together and would not charge us for it,' the boy's mother revealed.
A group of Home Depot workers made a family very happy by going out of their way to help their 2-year-old son. Christian and Justin Moore were in a state of mental turmoil a couple of years ago when they were told that their son, Logan, needed a gait trainer to help him walk. Speaking to CNN, Christian revealed that after the youngster was diagnosed with hypotonia—a syndrome that impacts his muscle tone and stability—his physical therapist had suggested getting him a walker. However, the couple wasn't sure whether their insurance would cover the equipment or even whether it would arrive in a reasonable time after jumping through all the insurance hoops to get it.
While waiting, the Moores turned to YouTube, where they found a tutorial to make gait trainers out of PVC pipe. "I found a video that looked pretty easy and got the list and took it to Home Depot to see if they had everything we needed," Christian Moore said. Once they arrived at the store in Cedartown, Georgia, Christian asked a store employee she knew if anyone could help them with the supply list. What happened next came as an unforgettable surprise for the family.
This 2-year-old boy living with hypotonia struggles to walk — so Home Depot employees built him a special walker pic.twitter.com/zNIvBXtLJ2— NowThis (@nowthisnews) May 29, 2019
A store manager and another employee met Christian and volunteered to help her and sent her family out for ice cream. When they got back to the store, the employees had a new walker waiting for Logan, made from PVC piping. "They started getting the parts together and told us they would put it together and would not charge us for it," said Christian. "They told us to go get ice cream and come back in an hour." The custom handmade equipment even Logan's name on it. The young boy was thrilled when he received the special gift and his sweet reaction to using his walker for the first time was captured on video.
"We were shocked and amazed that it turned out so well," Christian told Good Morning America. "He is still very unstable, but he is walking with the walker a lot more." She revealed that regardless of obstacles he faces in his day-to-day life, Logan is a "very happy little boy" who enjoys swimming and playing with his toys. "This was a small token to help such a sweet family," Tina Miller Romero, a Home Depot customer order specialist, told GMA. "That’s what Home Depot is all about -- helping others and building our community."
"I couldn't believe they were willing to do that. It took everything I had not to cry because it hasn't been an easy road for my son. He has had a hard time doing things that would be easy for most children his age," Moore said. One of the employees who helped make the walker, Jeff Anderson, posted about the experience on Facebook, writing: "Today a lady and her mother and husband came in to our Home Depot telling us that the insurance company may or may not pay for their little boy's walker, so they went on the internet and found plans to make one out of PVC pipe. My store manager heard about this and we went over to them, looked at their plans and said: 'We got this.'"
"So, we started putting it together, told the family to go and enjoy ice cream and come back in an hour," the post continued. "Other associates started jumping in and when the family came back, it was done. Everyone was crying to see Logan walk around with the biggest smile on his face. When the family tried to pay us, we said, 'No way, this one is on us.'"