Customer reunites with former barista at a new coffee shop over their signature drink

Remembering a customer's usual order is a touching gesture for any barista, creating a special bond, especially for coffee enthusiasts. u/decorous_gru shared on Reddit how a barista made his day, captioning the post, "Some people remember small things about you and that's wholesome." He frequented the same coffee shop for years, always ordering cocoa with the phrase, "And add some cinnamon, please."

He usually saw the same barista. "Years passed and I had long since changed jobs. One day, I craved my favorite cocoa," they revealed. So they walked into the first coffee shop that was on their way. "Cocoa and add some cinnamon," the person repeated their key phrase. It instantly triggered a memory of their old barista who was working at the coffee shop as a manager. They turned around and heard the barista come from the back room and say, "I'll do it myself." The customer concluded, "He heard the code phrase and couldn't resist himself."

People in the comments shared similar experiences. u/Pennelle2016 wrote, "That's so sweet! Almost every evening on my way home from work, I would stop at Starbucks and get a tall, medium brew with 1 Splenda. One day, I stopped at a Starbucks in another part of town, and as I was about to place my order at the drive-thru, the barista said, 'Tall, medium brew 1 Splenda' through the microphone. It was a barista from my regular Starbucks who had transferred to be closer to his school and recognized me on the camera. It made me feel good, especially since it had been a few months since I had seen him, and I always consider myself just an average face in the crowd, nothing memorable."

u/Upset_Peace_6739 commented, "There used to be a Starbucks in the plaza where I catch the bus to work. When the lockdown was on, they limited the number of passengers on the bus, so I didn't have a chance to hit Starbucks. I went in after the lockdown and they remembered my name, how to spell it and what my order was. I work in a customer service-based industry and this is world-class customer service."

u/Afternoonpast3324 shared, "I worked security at a middle school years ago. There was one girl who was very quiet and kept to herself. I had to give a friendly reminder to some girls who were showing less than the Bobcat spirit to her one day. After that, she started asking me to 'borrow' a dollar about once a week to get a drink on the way to the bus lot. I'm a softy, so I just made it part of my weekly routine. Twelve years later, I go into a restaurant and order a beer at the bar while I wait for my friends. The beer comes and I pull out my wallet since it's just one while waiting. I hear, 'That's okay, I probably owe you at least one drink' and look up and finally recognize a quiet little 12-year-old who is now a 24-year-old bartender."