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Customer claims a luxury brand lied to get him out of their store: 'They thought I was poor'

Sometimes, staff at a luxury store can judge you based on your appearance and even show you the way out before you can buy something.

Customer claims a luxury brand lied to get him out of their store: 'They thought I was poor'
Cover Image Source: TikTok | @salvaggio_chris

Have you ever felt nervous while walking into a store of some luxury fashion brand? If you do, then you are not alone, as shoppers get nervous before making their desired purchase, overthinking about the sales staff judging them. One man decided to share his experience of visiting a Versace outlet in New York, which left him in an awkward situation. Chris Salvaggio—who goes by @salvaggio_chris on TikTok—was out shopping in New York City when he decided to stroll into a Versace outlet, looking forward to making an expensive purchase.

Image Source: TikTok | @salvaggio_chris
Image Source: TikTok | @salvaggio_chris

In one of his recent videos, Salvaggio can be seen walking in the bustling city while ranting his heart out. "I just came out from a Versace store and I kid you not, they lied right to my face," Salvaggio claimed. "They thought I was too ugly and poor to be in there. I wish I was kidding." He then mentioned the actual reason he went into the store. He spotted something he wanted to buy on the display window of that Versace store and had been searching online for the item in vain.

"I was searching for a luxury brand because it is a gift and I was like, okay, I want to buy something nice," Salvaggio continued. "I saw exactly what I wanted for sale at the Versace homestore. I mean, I know, I look kind of ugly because I just came from somewhere." He stepped in and greeted the sales staff and asked if they sold the particular item he was looking for all over the internet. The sales staff refused to sell him what he was looking for. "Oh, you don't sell any of these which are on display?" Salvaggio recalls questioning them and then redirected him towards the bottom level of the shop where their colleague would be helping him.

Image Source: TikTok | @salvaggio_chris
Image Source: TikTok | @salvaggio_chris

Salvaggio joked and called it the "poor holy people section." The store continued to refuse they didn't sell what Salvaggio was looking for even though the item was clearly on display. "The names I wanted to call this woman," Salvaggio expressed frustration. "I think they were just thinking that I am too ugly and poor to be in here, bye." This incident made the viewers compare it to the classic 90s rom-com film "Pretty Woman," where actress Julia Roberts was turned away from a luxury boutique in Beverly Hills after a nasty saleswoman judged her based on her appearance. The rest of the community wondered how these sales staff could go around acting like they were the boss in the store when in reality they can't afford the pricey items they are selling.

Image Source: TikTok | @carlyyyannn
Image Source: TikTok | @carlyyyannn
Image Source: TikTok | @fafas510
Image Source: TikTok | @fafas510

@tbirch13 warned, "It’s legit what they do. It’s a scam to trick you into PROVING you can afford it. As if they even matter at all. Never go back." @kytkatz4567 shared, "My friend is a dermatologist and literally makes $400k a year. She got asked to leave a clothing store because they thought she was homeless." @seaside2022 noted, "Always seemed odd to me when people in the service industry act like they own the store, like, ma’am, you are working at a store! The truth is that you likely make more money than them." @johnparkerthe7 quipped, "Louis Vitton did the same thing to me. Literally, a friend went to a different SA, and it was handed to them. Well, I was also sent downstairs!"

You can follow Chris Salvaggio (@salvaggio_chris) on TikTok for more fun commentary content.

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