Coworker kept dumping 'unwanted tasks' on employee — until she was exposed using her own words

A person (u/saturngolf96) working as a CSR used to handle billing and policy changes for a company. They were pretty decent at their job and even helped two of the coworkers in Sales repeatedly. The coworkers used to send them billing questions quite often because, apparently, they were "too complicated" to comprehend. The person never shied away from helping them, even though it got annoying sometimes. Things were just fine until one of the coworkers tried to belittle them for not knowing billing. The person refused to stay silent and immediately confronted her, making her regret her every word. They posted the story on Reddit on January 10.

The employee had no problem with helping, but whenever they needed any assistance in sales-related tasks, their coworkers would either refuse to intervene or mock their incapabilities. One day, a customer called to buy an RV policy, which another employee had quoted. It was a new hire, and since RV (insurance) quotes are particularly difficult, she was quite worried about it. "The new coworker was a bit stressed. I agreed with her, saying, 'I get it. Those are not the easiest to quote up. I struggle with them myself.'" However, this didn't sit well with the coworkers in the Sales department. "They’re not that complicated," the rude coworker said, trying to mock the person and the new hire, of course. This was the last straw. The employee had had enough of the people in Sales and finally decided to confront their poor attitude. "They are for someone who doesn’t do them often. Kind of like you guys with billing," they said. They went on to share thoughts on all the times she approached them to dump work she found too hard to complete. "You never hear me say, 'It’s not that complicated.' That was rude and unnecessary. So yeah, I am going to tell you, without saying directly, what a hypocrite you are being," they wrote.

Bullying at the workplace or having coworkers or supervisors mock you at the office is quite common; in fact, almost one-third of workers report having felt bullied at work, a report by Forbes said, citing a study released today by CareerBuilder. What's even more surprising is that nearly 20% of those bullied employees ended up leaving their jobs because of it. "Many of the workers who have experienced this don't confront the bully or elect not to report the incidents, which can prolong a negative work experience that leads some to leave their jobs," explained vice president of human resources Rosemary Haefner.

Meanwhile, reacting to the Reddit post, u/computer7blue commented, "Good for you. I’m petty, so I’d probably say it’s not complicated when they ask for help again. ETA: People don’t always mean to be rude when they suggest things are easier for them. They’re just trying to boost their own ego. Sometimes they aren’t thinking about what they’re saying actually means." Similarly, u/bitchysil shared, "I had a coworker who was like this. I started telling them to get a notebook and a pen. Then I had them take detailed notes on what I was showing them. Then the next time they asked, I asked where the notebook was. I had them look for the notes and told them to see me if they still needed help. They never asked me again." u/4theloveofsquirrels wrote, "It's funny how people tend to get really offended when you (finally) give their energy/words back to them."

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