Company's attempt to try AI bot designed to answer employees' questions hilariously backfires

Everyone wants the best for themselves and is constantly looking to make progress. The same goes for corporations as well. In order to deliver and be on top, many companies indulge in getting hold of only the best and trending fashions. With the advent of AI, many companies were running towards the technology for the better of their workplaces and employees. u/Alterokahn shared a post on Reddit about their experience at their workplace, where AI was introduced to help employees. In a since-deleted post, they mentioned that the technology was introduced to help employees with any questions and doubts. However, things took a hilarious turn.

The post explained how the company got an AI model that “hated their lives.” Since the concept was new, there was limited information fed into the program and only so much that employees could avail of. “So it started telling people it wasn’t sure if it didn’t have results,” the post read. It was further explained that this bleak beginning still seemed fine. However, things got worse. “It started replacing, ‘I’m not sure’ with ‘I’m not sure, google it,’ which is just hilarious,” the employee said. The model seemed to have become just another unsure fellow employee at the workplace. Furthermore, the model procured mismatched samples and ignored the original question, providing faulty results. 

“We spent tens of thousands of dollars on this thing and used it for justification of layoffs…now it just hates its life and is making stuff up so people will leave it alone,” the employee said. The story did not end here. The employee added that the AI bot had no name and hysterically suggested that it could be the cause of its depression. What was more amusing is that the bot never had access to the web and was forced to go through a limited dataset to help employees. “When it started coming up empty, they exposed it to more datasets,” the employee said.

The employee, quite intrigued and possibly feeling for the AI bot, questioned facts and realized that only around 10 documents were given to the poor bot. “If none of them actively had a solution, it was ‘hallucinating’ and making stuff up,” the employee said. The next part of the story brought up a laugh riot. A solution was suggested to write gap-filling documentation to answer questions. “That would be reasonable, except the gaps appear based on how the person is asking the question. No big deal if you’re all speaking the same language, right? Except our company is staffed from all over the globe,” the employee humorously pointed out.

One can only imagine what a blunder it may have caused for the employees and how much of a liability rather than an asset the AI bot was. Employees had a good laugh, knowing that corporate shenanigans knew no end. u/Signal_this said, “You know a workplace is toxic when even the AI bots are getting burnout.” u/Alterokahn remarked, “I’ve been asking this same question the entire time. Everyone around me is all AI AI AI, I’d rather we just put that genie back in the bottle.”